💡How to fulfill your TikTok shop orders from Shopify Using SPL?

1. Open Orders Section

  • Navigate to the Orders section in the SPL app.

  • Go to Unfulfilled Orders.

2. Two Ways to Fulfill Orders

There are two options for fulfilling orders:

Method 1: Fulfill Directly from SPL App

  • In the Unfulfilled Orders section, click on the Fulfill on TikTok button.

  • Select the Courier and enter the Tracking Number.

  • Click on Mark as Fulfilled to mark the order as fulfilled on TikTok.

Method 2: Fulfill via Shopify

  • Click on the Import button in the SPL app to import the order to Shopify.

  • If the product is not already connected to Shopify, you will need to connect it manually first.

  • After the product is imported, future orders for that product from TikTok Shop will be automatically imported to Shopify.

Fulfilling the Order in Shopify

  • Go to the Orders section in Shopify.

  • Find the order you want to fulfill and click on it.

  • Click on the Fulfill Item button.

  • Add the Tracking Number and select the Shipping Carrier.

  • Click on Fulfill Item to complete the order fulfillment in Shopify.

Confirmation

  • Once the order is fulfilled in Shopify, it will also be marked as fulfilled in TikTok Shop.

  • To confirm, go to the Orders section in the SPL app, and you will see the order status as fulfilled on both platforms.

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