# (EU) How to Sync Your Shopify Products with TikTok Shop Using SPL

{% hint style="info" %}
**Important:** To connect the store in the **EU**, adding a **Manufacturer (EU)** and a **Responsible Person (RP)** is mandatory, depending on the product category. Failure to provide these details may result in product listing errors or rejection on **TikTok Shop**.
{% endhint %}

### **Open the App in Shopify Admin Panel**

1. Log in to your **Shopify Admin Panel**.
2. Navigate to **Apps** and open **TikTok Shop Connector by SPL**.
3. In the **TikTok Shop Connector**, click on the **Products** section.
4.  Navigate to **Shopify Products** to view all available products from your Shopify store.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FbvwAMJnJ5CLy3lN0Nty1%2Fimage.png?alt=media&#x26;token=8eb9559e-ce2e-4657-82b7-7d60db640b0a" alt=""><figcaption></figcaption></figure>

### **View Your Shopify Products**

* Here, you will see a list of all products from your Shopify store.
*   You can choose to **sync products individually** or **in bulk**.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FDDrPDu3HYsuxbY9jNzDz%2Fimage.png?alt=media&#x26;token=3b371d94-52cc-4585-99c1-9543f4ea70a8" alt=""><figcaption></figcaption></figure>

### **Syncing Individual Products**

1. Locate the product you want to sync.
2.  Click on the **Sync** button next to the product.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FwZ0bhti87dcjxVpttju2%2Fimage.png?alt=media&#x26;token=e9b51297-f46e-4827-81c7-43925f116db7" alt=""><figcaption></figcaption></figure>

#### Select the appropriate **Category** and **Attributes** before proceeding.

> **Important:** Certain product categories require specific attributes and certifications. Missing information may cause synchronization errors.

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FHb4arxG6oa2TdywPvskO%2Fimage.png?alt=media&#x26;token=87533d9a-cdd1-4868-9b97-9267dbcb1ca9" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FuF8lGcmKUyRm3JyS88tl%2Fimage.png?alt=media&#x26;token=f0ed6ba8-0d84-4ad3-a036-f6edbc7abe7f" alt=""><figcaption></figcaption></figure>

### **Handling Certificate Requirements**

Some products require safety certifications or packaging warnings for compliance.

1. If prompted with **“Ci sono avvertenze o informazioni di sicurezza sulla confezione del prodotto?”** (Are there warnings or safety information on the product packaging?), select:
   * **Yes** – If the product contains warnings or safety details.
   * **No** – If no safety information is required.
2. If **Yes**, enter the necessary details or upload the relevant certification.

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FZLZro8Xh7fS8TNOtHoh3%2Fimage.png?alt=media&#x26;token=3961fc01-c3fb-470b-8ef0-29635d101759" alt=""><figcaption></figcaption></figure>



### **Adding a Manufacturer (EU) in TikTok Shop Connector by SPL**

#### **Introduction**

To comply with **TikTok Shop EU regulations**, products must have manufacturer details added. Missing information may lead to listing errors.

#### **Two ways to Add a Manufacturer:**

Method 1: Adding a Manufacturer While Syncing a Product

1. Locate the product you want to sync.
2. Click on the **Sync** button next to the product.
3.  Scroll down to locate Add Manufacturer

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FMllb58LFRje1cGCtLU7F%2Fimage.png?alt=media&#x26;token=9dda4ed3-9266-410e-8104-b7f32b471387" alt=""><figcaption></figcaption></figure>
4. Enter the required manufacturer details:
   * **Manufacturer’s Name**
   * **Email Address**
   * **Registered Trade Name**
   * **Country Code**
   * **Phone Number**
   * **Complete Address**
5. Click **Submit** to save the manufacturer details.

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2Fi0ZpLu3l9ddlldlwz2Zx%2Fimage.png?alt=media&#x26;token=d69497ad-343c-4310-aa16-73bebe77c36d" alt=""><figcaption></figcaption></figure>

**Method 2: Adding a Manufacturer via Settings**

1. Open the **TikTok Shop Connector by SPL** in Shopify.
2.  Navigate to **Settings** > **EU GPSR**.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FdMUAgpxmnnWfz1B1RkkR%2Fimage.png?alt=media&#x26;token=b3293e7f-be4d-47d1-b96d-256fa158e7a7" alt=""><figcaption></figcaption></figure>
3.  Click on **"Add Manufacturer"**.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2Fu9YVpFjoBvXixo2F0VVe%2Fimage.png?alt=media&#x26;token=d507d865-b05a-4750-8c46-163bbae382b9" alt=""><figcaption></figcaption></figure>
4. Enter the required manufacturer details:
   * **Manufacturer’s Name**
   * **Email Address**
   * **Registered Trade Name**
   * **Country Code**
   * **Phone Number**
   * **Complete Address**
5.  Click **Submit** to save the manufacturer details.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FnOCAb8fNoiG4BgTNH6Ty%2Fimage.png?alt=media&#x26;token=0d627733-b380-47fb-a483-2bce52d17b50" alt=""><figcaption></figcaption></figure>

### **Adding a Responsible Person (EU) in TikTok Shop Connector by SPL**

#### **Introduction**

TikTok Shop requires businesses selling in the EU to provide a **Responsible Person (RP)** to ensure product compliance and safety. Missing or incorrect details may lead to listing errors.

Two Ways to Add a Responsible Person (EU)

Method 1: Adding a Responsible Person While Syncing a Product

* Open the **TikTok Shop Connector by SPL**.
* Locate the product you want to sync.
* Click on the **Sync** button next to the product.
*   Scroll down to locate **"Add Responsible Person"**.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FgWDrGTh6fso34W0Yj070%2Fimage.png?alt=media&#x26;token=b4082d7e-b2c0-4eff-a4ff-3811deaca309" alt=""><figcaption></figcaption></figure>

1. Enter the required information:
   * **Full Name**
   * **Email Address**
   * **Trade Name**
   * **Country**
   *   **Complete Address**

       <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2Fdpj8DCmRj3NtQAQWWBnw%2Fimage.png?alt=media&#x26;token=4f58b9e0-2dbf-4a9a-866c-abad85fbfe43" alt=""><figcaption></figcaption></figure>
2. Click **Submit** to save the details.

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FGBhQdKGWunraid9n92yf%2Fimage.png?alt=media&#x26;token=ef74d2ab-e76d-4b1f-92d7-7fb9839f083d" alt=""><figcaption></figcaption></figure>

The product will be processed and soon appear live on TikTok Shop.

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2F0rSZEGwkSjGXLq9UNYF5%2Fimage.png?alt=media&#x26;token=37b23d11-74ea-4571-858e-f12500894866" alt=""><figcaption></figcaption></figure>

**Method 2: Adding a Responsible Person via Settings**

1. Open the **TikTok Shop Connector by SPL** in Shopify.
2.  Navigate to **Settings** > **EU GPSR**.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FA4vmHwgAZM3Qy6nWhTp0%2Fimage.png?alt=media&#x26;token=4021a837-7380-47a3-ac5a-07fe3faa0eb7" alt=""><figcaption></figcaption></figure>
3.  Click on **"Add Responsible Person"**.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2F59tAZQIXNJgUpznMk8A6%2Fimage.png?alt=media&#x26;token=2144cd3b-96b8-4d09-971b-34d125851922" alt=""><figcaption></figcaption></figure>
4.  Enter the required details.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FELx9wDqFcKYwKuxmCjRd%2Fimage.png?alt=media&#x26;token=d97388cd-c957-4984-90b8-60b32bd266d0" alt=""><figcaption></figcaption></figure>
5.  Click **Submit** to save the Responsible Person details.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2Fkro2QlcANDIBgQgeWtcH%2Fimage.png?alt=media&#x26;token=488706fa-4eda-45e7-99f3-42e49c998c02" alt=""><figcaption></figcaption></figure>

If you encounter any issues, click the Fix Me button.

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2F50JwsSS6mGOPvEI2YoV6%2Fimage.png?alt=media&#x26;token=20a6211f-80f2-4766-b134-c9ac85fc2024" alt=""><figcaption></figcaption></figure>

This will open the Power Editor, where you can follow easy instructions to resolve the issue.

<figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FHDVurfh9ZqaB04DpX3d4%2Fimage.png?alt=media&#x26;token=958c7f44-c0ef-40ba-8139-c7ca99b1ef27" alt=""><figcaption></figcaption></figure>

#### Bulk Syncing Products

1.  Select multiple products from the list.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FBR6DMsMOilPhZocTNwY3%2Fimage.png?alt=media&#x26;token=9423c365-07bb-4e46-a66d-e61fe7182944" alt=""><figcaption></figcaption></figure>
2.  Assign the correct category before syncing (this is crucial for successful bulk syncing).

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2Fss0vg4qv4DFta4B47ml2%2Fimage.png?alt=media&#x26;token=ee2178f6-901e-405a-b8fd-06ba8bfc2bb9" alt=""><figcaption></figcaption></figure>
3.  Enhance product visibility by adding relevant attributes to improve ranking in TikTok's algorithm.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FpfocSXe6ZYMuG3TPF6AG%2Fimage.png?alt=media&#x26;token=1bebb2fe-2f7e-4f7b-9267-ce8f8a8d0c37" alt=""><figcaption></figcaption></figure>
4.  ### upload Certificate Requirements

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FzjraaeDrxYH1mGWv0VTZ%2Fimage.png?alt=media&#x26;token=7c797da7-2525-4210-938d-ac97a1a62044" alt=""><figcaption></figcaption></figure>
5.  Click on Create Products on TikTok

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FydM3VpOSSPbSJwiPhyv6%2Fimage.png?alt=media&#x26;token=35dbab87-96c0-4866-8d58-6a3d3d959020" alt=""><figcaption></figcaption></figure>
6.  Your products will now be live on TikTok Shop.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FpAw1MpqAQVoj0Zk2K1ot%2Fimage.png?alt=media&#x26;token=a8628dba-1159-40e9-8bfe-990a3a5e9772" alt=""><figcaption></figcaption></figure>

### Adding TikTok Shop Products to Shopify

1.  Go to the TikTok Products section.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FJ19Ys50UVIQifeUXCM7c%2Fimage.png?alt=media&#x26;token=428d61b4-54bc-4634-b1a5-fa4179436efb" alt=""><figcaption></figcaption></figure>
2.  Click on AI Connect .

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2FaF4kuYoUEVnZDt9G9PhN%2Fimage.png?alt=media&#x26;token=b29dfb58-26e0-40b1-b647-59978d1058d7" alt=""><figcaption></figcaption></figure>
3.  Your TikTok Shop products will now be available in your Shopify store.

    <figure><img src="https://2168797248-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMST65rWSiCB46iL3ekFt%2Fuploads%2Faq2oLLePQN3e6kORowMS%2Fimage.png?alt=media&#x26;token=10608bce-fe94-4ab1-83dc-bdf6dfbb6a4d" alt=""><figcaption></figcaption></figure>

That's it! Syncing your Shopify products with TikTok Shop has never been easier. If you experience any issues, use the Power Editor for quick fixes and category assignments to ensure smooth syncing.

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